Working remotely is becoming the norm for many industries. Experts believe that this trend will continue past the end of the Covid-19 pandemic. With the insurgence of remote and hybrid work settings communication infrastructure is becoming increasingly more important to provide employees with the tools they need to work efficiently. Cloud-based VoIP enables employees to easily work on the go and answer work calls from their phone or work computer.
VoIP Solutions For Remote Work
VoIP, which stands for Voice over Internet Protocol, is a phone system in which calls are placed over the internet, rather than a traditional landline. The phone system takes your voice signals and converts them to digital signals that are sent as data over your broadband line. Your call data is securely stored in the cloud instead of a bulky physical on-premise server.
VoIP can be transmitted through traditional phones, smartphone apps, computer software, and VoIP-enabled phones.
Many companies are switching from an on-premise hosted PBX system to VoIP for its long-term cost savings, improved communication channels, and professional calling features. One of the leading factors for most companies making the switch is its ability to enable employees to answer calls from any VoIP configured phone. Whether your employees are in the office, traveling, or working from home, they can conveniently and reliably receive calls.
There are many calling features included in a cloud-based VoIP system versus an on-premise hosted PBX that will help improve your company’s communication, productivity, and efficiency. A few examples are auto attendants, call routing, and ease of updating and transferring phone lines. Many features can be added later and scaled as your business grows without requiring extensive set up and upgrades. Learn more about the benefits of a cloud-based VoIP service in comparison to a hosted PBX.
Companies both large and small can benefit from the advantages and features that VoIP phone systems provide. Most companies experience a reduction in overall costs in terms of maintenance and monthly recurring usage from their current phone systems. Ease of use and enhanced calling features encourage a more efficient work environment while providing productivity benefits previously only available at an enterprise business level. Small to medium-sized businesses benefit from a cost-effective solution and access to advanced calling functionalities.
Most on-premise PBX phone services require frequent maintenance and updates from an IT professional. If your company lacks the infrastructure and need for an internal IT department then a VoIP cloud-based system would be a good option. Lastly, if your business is operating with employees working remote or in a hybrid setting then VoIP is a good solution that will bridge the gap for seamless communication.
Our VoIP solutions can cost as low as 19.95 per line. We understand not every company needs all the features included in many predefined packages which is why we take the time to learn your business’s unique needs and provide the right customized solution for you. Our packages can be scaled up to add additional calling features as your company grows. Our base VoIP packages provide a good starting point.
Selecting the right VoIP service provider is not as simple as choosing the cheapest one. You will want to understand what the provider’s process is to ensure that the VoIP service is going to work with the highest level of reliability and how technical issues are handled. Having a provider that will work with your IT department to ensure that the network is properly enabled to provide the highest quality of service for your business is important. For our customers, we take our service a step further to make sure our VoIP solution is properly configured from the start and quickly address any technical issues.
Most providers offer predefined packages with a range of set calling features. It’s important to understand which features will be the most impactful for your business. Avoid paying for features that you don’t need by working with a provider that will allow customization. VoIP has the ability to easily scale up as needed to add additional features at a later date. Your provider should take the time to understand your business needs to offer the right features to meet those needs,
Our solutions allow your employees the ability to use a cellphone. With our UC App for Apple and Android devices, you can send and receive both calls and texts, all without exposing the employee’s cell phone number to your customers.